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Store Policy

Candles & Plants

Customer Care

Purple Pinecone strives to have 100% customer satisfaction, no matter the size of your order. 

If you are not satisfied with your order please contact us within 14 days of receiving your order. 

We guarantee our product against any manufacturing defect and any printing errors as a result of our doing. 

If you submit a file with an error, Purple Pinecone cannot guarantee that we will be able to fix the error at our cost, but we will work with you to find the best solution. 

Purple Pinecone is not responsible for any damage caused as a result of wear and tear or by not following care instructions. 

With Purple Pinecone Printing, you can order with confidence and be assured to receive the best quality items that meet your expectations. 

If you have any concerns or questions, please contact our customer care team at

Privacy & Safety

Purple Pinecone Printing protects all your information and values your safety and privacy. We will never share or sell your information to outside agencies. 

Purple Pinecone Printing uses third party banking and payment services to ensure all your banking and credit card information is encrypted and protected at all times. 

Your privacy and protection is of the highest importance to us at all times.  For any questions please contact us

Wholesale Inquiries

Purple Pinecone offers wholesale services. We have access to so many more products through our suppliers than we can feature on our website. Please contact us with details of what you are requiring and we will be happy to work with you to find the best price available. Our one-on-one approach means you get to speak to one person who knows you and understands your needs. No need to bounce around from one customer care person to another. 

Payment Methods

- Credit / Debit Cards

- For Offline Payments Contact Us

Payment Methods
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